Margaret McConvill has a longstanding interest in complementary therapies. In 1997 she trained in Swedish and Remedial Massage at the NSW School of Therapeutic Massage. She holds a Diploma of Aromatherapy and won the award for “Most Outstanding Student” at the Australian College of Natural Medicine. Margaret was awarded the “Certificate of Excellence” from the Australian Natural Therapists Association. She holds a Diploma of Reflexology from Endeavour College of Natural Health where she was awarded the “Excellence in Clinical Practice” prize. Margaret embraces continuing education. She has completed studies in Advanced Clinical Aromatherapy, the Rafferty Energy System of Easing the TMJ, and Reiki. Margaret holds a Certificate in Oncology Massage. Margaret creates a range of natural skin and body care products, many of which are used in the Shizuka Ryokan spa. The products are available for sale through Shizuka Ryokan.
Sarah Coles graduated with a Diploma of Shiatsu & Oriental Therapies in 2009. She is a keen swimmer and hiker who fosters a deep respect for Japanese culture. In 2016 she trekked the snow-capped mountains of Hokkaido. Sarah values shiatsu for its minimalist aesthetic and the deep relaxation it provides.